Quality Control Specialist, ALT-Text

Quality Control Specialist, ALT-Text

Company Overview:

At GrackleDocs Inc., we specialize in creating innovative solutions that enhance document accessibility. Our mission is to ensure that everyone, regardless of their abilities, can easily access and utilize digital documents. Our cutting-edge technology integrates seamlessly with popular platforms to deliver unmatched accessibility, making us a leader in our field.

Job Overview:

As a Quality Control Specialist on our ALT-Text team, you will ensure the accuracy and consistency of alternative text (alt-text) for various documents, including images, diagrams, flowcharts, and mathematical graphs. You will also play a key role in the translation process between English and French, ensuring compliance with PDF/UA, ISO, and WCAG accessibility guidelines. This role involves collaboration with technicians, providing quality control checks before final submission, and contributing to the continuous improvement of our standards and processes.

Responsibilities:

• Write and review alt-text for images, diagrams, and other visual elements across Word, Excel, PowerPoint, and PDF documents in accordance with PDF/UA, WCAG, and company standards.
• Conduct quality control checks for alt-text and screen-reading functionality, ensuring accuracy and consistency in both English and French.
• Ensure regional and client-specific requirements are met for all assigned work.
• Provide feedback and recommendations for improving alt-text standards and quality control processes.
• Assist with translations between English and French, ensuring proper grammar, terminology, and consistency.
• Collaborate with ALT-Text and remediation technicians on daily tasks and large team projects.
• Document all activities in the internal production system, updating supervisors on project progress, potential delays, or other concerns.
• Contribute to training materials and assist with training sessions for new team members, when required.
• Assist with internal document translations and video transcription, as needed.

 

Qualifications:

• Fluently bilingual in English and French (written and spoken). Additional languages are a plus.
• Strong knowledge of ISO and PDF-UA standards related to accessibility.
• Proven experience writing alt-text for various document types (Word, Excel, PowerPoint, and PDFs).
• Exceptional writing skills, with attention to detail and accuracy.
• Proficient in Microsoft Office and Adobe products.
• Comfortable interpreting complex diagrams, logos, mathematical graphs, and flowcharts.
• Strong organizational and time management skills, with the ability to meet tight deadlines.
• Experience in translation, particularly between English and French, is an asset.
• A background in creative or technical writing is highly valued.

Why GrackleDocs?

Join us and contribute to a more accessible digital world. At GrackleDocs, we value innovation, collaboration, and the pursuit of excellence. We offer a remote work environment where you can impact meaningful change and work on projects that matter.

 

We also offer a comprehensive benefits package after 90 days of employment including 3 personal days per year.

 

All necessary equipment will be provided for you to work remotely, ensuring you have the tools you need to succeed.

Hiring Process

As part of the hiring process, candidates will complete a translation exercise to assess their ability to translate content between English and French and ensure quality and consistency in both languages.

 

We are accepting candidates from Ontario and Quebec, with a preference for applicants from Ontario.

 

GrackleDocs is proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a workplace where everyone feels respected, valued, and excited to contribute to our mission.